Terms of Service

Last updated: April 9, 2026

Welcome to GlowCoach. These Terms of Service ("Terms") govern your access to and use of the GlowCoach service at glowcoach.ai (the "Service"), operated by GlowCoach ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to use the Service. By using GlowCoach, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.

2. Account Registration

To use the Service, you must sign in with a Google account. You are responsible for maintaining the security of your account and for all activities that occur under it. You agree to provide accurate, current, and complete information when registering and to keep that information up to date.

3. Subscription and Billing

GlowCoach offers paid subscription plans: Starter ($49/month), Growth ($99/month), and CEO ($149/month). All subscriptions include a 7-day free trial. After the trial ends, you will be automatically billed on a recurring monthly basis through our payment processor until you cancel.

You can cancel your subscription at any time through the billing portal or by clicking "Cancel subscription" in the application. Cancellation takes effect at the end of your current billing period. We do not issue refunds for partial months, except as required by applicable law.

We reserve the right to change our pricing at any time. Any price changes will be communicated in advance and will not affect your current billing period.

4. Acceptable Use

You agree not to use the Service to:

5. AI-Generated Content Disclaimer

GlowCoach provides AI-generated coaching, not professional advice. The insights, recommendations, action items, and other content generated by the Service are produced by an artificial intelligence model and are intended as a strategic thinking partner, not as professional financial, legal, tax, accounting, medical, or investment advice.

You should not rely on the Service's output as a substitute for qualified professional advice. Always consult licensed professionals for decisions that have significant financial, legal, or business implications. You are solely responsible for any decisions you make based on the Service's output.

6. Your Content

You retain ownership of the business data and information you submit to the Service. By using the Service, you grant us a limited license to process, store, and transmit your data solely for the purpose of operating the Service and providing you with coaching reports.

We do not use your business data to train AI models. We do not sell your data. Please see our Privacy Policy for more details.

7. Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other content (excluding content you provide), is owned by GlowCoach and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

8. Termination

You may terminate your account at any time by canceling your subscription and deleting your data through the application. We may suspend or terminate your access to the Service if you violate these Terms or if we believe your use of the Service poses a risk to us, other users, or third parties.

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will remain in effect.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THE AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR NEEDS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOWCOACH AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless GlowCoach and its operators from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by updating the "Last updated" date on this page and, where appropriate, through other means. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which GlowCoach operates, without regard to its conflict of laws principles. Any disputes arising from these Terms or the Service will be resolved in the courts of that jurisdiction.

14. Contact

If you have questions about these Terms, contact us at support@glowcoach.ai.